We're Here to Help

Whether you need services, want to volunteer, or have questions about our work, we're ready to connect with you.

Contact Methods

Choose the way that works best for you to reach our team

📞

Call Us

(888) 620-0231

We're here to help

Monday-Friday: 9am - 5pm

✉️

Email Us

info@solidgroundreentry.org

We respond within 24 hours

Check your spam folder if you don't see our reply

📍

Visit Us

Location Coming Soon

Contact us to schedule a meeting

Monday-Friday: 9am - 5pm

💬

Online Form

Fill out the form below

Best for detailed inquiries

We'll respond within 1-2 business days

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

* Required fields. We respect your privacy and will never share your information.

Department Contacts

Need to reach a specific department? Here are our direct contacts

🆘 Emergency Services

Crisis Support:
help@solidgroundreentry.org

Reach out for urgent assistance

📋 Participant Services

Intake & Applications:
intake@solidgroundreentry.org

Start your journey with us

🤝 Volunteer Coordination

Volunteer Team:
volunteer@solidgroundreentry.org

Join our volunteer community

💝 Development & Donations

Giving Team:
giving@solidgroundreentry.org

Support our mission financially

🏢 Partnerships

Corporate Relations:
partners@solidgroundreentry.org

Explore partnership opportunities

📰 Media Inquiries

Communications Team:
media@solidgroundreentry.org

Press and media requests

Frequently Asked Questions

What are your office hours?

Our main office is open Monday-Friday 9am-5pm, with extended hours until 6pm on Wednesdays. Saturday hours are 9am-2pm. We offer a 24/7 crisis hotline for emergencies.

Do I need an appointment to visit?

Walk-ins are welcome during office hours, but we recommend calling ahead to ensure the right staff member is available to help you. For intake appointments, scheduling in advance is required.

How quickly will you respond to my message?

We strive to respond to all inquiries within 24 hours on weekdays. Messages received over the weekend will be answered by Monday afternoon. For urgent matters, please call our main line.

Can I learn more about your programs?

Yes! We welcome the opportunity to share more about our work. Contact us to schedule a call or meeting to learn more about our programs and how you can get involved.

How can I meet with someone in person?

We're currently finalizing our office location. In the meantime, please contact us by phone or email to schedule a meeting. We're happy to arrange a time to connect with you.

Do you offer services in other languages?

We have bilingual staff members and can arrange interpretation services in multiple languages. Please let us know your language needs when you contact us.